FAQs

Your room will be available from 3:00 p.m. In case you arrive in the morning and the room is not available, you can leave your bags at the hotel for free until the room is ready.

On the day of your departure, you will be able to use your room until 12:00. If you want to make the most of your last few hours in Córdoba, we can store your luggage in our luggage room for free for as long as you want.

The reception is open 24 hours a day, Monday to Sunday.

Yes. There is wireless Internet access (Wi-Fi) throughout the hotel for free.

The hotel does not have parking, but we are just 3 minutes from the Ribera public parking located on Paseo de la Ribera number 1, which is just a three-minute walk from the hotel. We firmly believe that this is the best option for parking in the historic center of Córdoba.

If you plan to travel by car, to park we recommend that you go to the nearest public parking directly and park in the Ribera public parking located on Paseo de la Ribera number 1, which is just a three-minute walk from the hotel. We firmly believe that this is the best option for our clients since we are in the historic center of Córdoba and the streets are really narrow and difficult to access. If this parking lot is full, you can also park in the public parking lot of the Mosque located on Cairuan Street number 1, a 10-minute walk from the hotel. If no public parking is available, we recommend parking outdoors for free in the parking lots located on the other side of the Miraflores Bridge.

To get to the hotel from the train or bus stations, we recommend taking one of the taxis that you will find at the station exit. The hotel can reserve the taxi for you to wait and pick you up upon arrival by requesting it in advance.

You can also take bus number 3 towards Fuensanta that you will find outside the station and get off at the San Fernando stop. Once there, cross the Arco del Portillo and take Cabezas Street to the left from your position.

We have a collaboration contract with a company dedicated to this purpose. We have special rates for our clients. You can contact our reception team by email or phone to make your reservation. To organize the hotel transfer service, please provide us with the flight origin, airline name, flight number, arrival time, and your telephone number, and we will arrange the pick-up for you. Payment is made by credit card directly or in cash to the driver.

No. All rooms have a very sensitive smoke detector, and smoking is prohibited in the hotel rooms.

No, the hotel does not accept pets inside the establishment, except for guide dogs that accompany people with some functional diversity.

Our hotel has rooms adapted for people with reduced mobility. Please contact us by phone or email to request your room after confirming your reservation.

Yes, the hotel has some rooms with capacity for three or four people, whether adults or children.

Only in the superior double rooms can an extra bed be installed for one person (single bed) or two people (or double bed). They must be arranged in advance by phone or email. The cost of the extra bed costs €50 (children under 6 years old free of charge).

The hotel has cribs (upon request), completely free of charge.

The hotel does not have connecting rooms, but if requested we can assign rooms as close as possible and on the same floor.

All hotel rooms have a safe at no cost.

Yes, each room has a hair dryer.

We have an external laundry service from Monday to Friday. You can request information at reception.

If you need an iron and board, you can request them at the reception.

The hotel has a buffet breakfast served every day with fresh, local products and always with some artisanal product. Breakfast is served from 07:30 to 10:30 in the morning.

Breakfast is completely free for children under 10 years old.

We have a la carte buffet breakfast in your room available from 08:00 to 10:00 in the morning, requesting it at reception at least one day in advance.

The hotel has a drinks and tapas menu with local products that you can order at any time of the day.

We have some alternative options for breakfast, such as gluten-free bread and sweets and/or soy or lactose-free milk. Don't forget to let us know when making your reservation, and we will do our best to respond to your needs.

Our official website offers the best rates on the market. If you find a cheaper rate on another travel website, contact us. In addition, booking with us directly brings with it multiple advantages that you can find on the web.

To guarantee your reservation, you must provide a credit card number. The data will be treated with the greatest possible reliability and in accordance with the establishment's data protection policy. To guarantee your security and confidentiality, our website uses encryption protocols for credit cards. During the transfer of data on the Internet, all the information provided in the different forms is automatically encrypted.

A reservation with free cancellation can be canceled without any cost by canceling it or notifying the hotel 48 hours in advance before the arrival date. Once that date has passed, the hotel can charge the entire reservation.

Reservations with a non-refundable rate cannot be canceled nor will any refund be made for your reservation. If you have made your reservation in error, you can send us an email or call us within one hour.

All reservations must be paid at the hotel when checking out. Reservations with a non-refundable rate must also be made upon departure, although they may be charged in advance before the arrival date.

The following forms of payment are accepted: cash and Visa and Mastercard credit cards.